Cycle Mechanic (Cargo ebikes)

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world-class engineers, operators, sales staff and vehicle repair technicians, developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

The Role

On site LEV servicing and repair: Visiting customer sites, come rain or shine, using a Zoomo supplied vehicle to perform routine maintenance and repairs to our customers LEV’s.

Customer Focus: Provide excellent service to both internal and external customers, including B2B clients, by answering questions and offering expert advice.

Teamwork & Collaboration: Work seamlessly with colleagues to ensure the smooth operation of Zoomo's e-bike fleet.

Leadership and Coaching: Help guide and develop the mechanic team by sharing your knowledge and fostering a positive work environment.

Typically 40 hours per week Monday - Friday, but this may include weekend work from time to time.

Requirements

• Has extensive experience repairing e-bikes, any experience fixing e-cargo bikes,  mopeds and automobiles is a bonus.
• Strong Workshop Practices: Maintain a clean, organised, and efficient workspace
• Strong problem-solving approach and ability to learn on the job to repair a wide range of LEV’s
• Works well independently and can be trusted to uphold Zoomo’s values and standards whilst on customer sites
• Maintains meticulous attention to detail and prioritises high-quality work
• Thrives in a fast-paced environment and enjoys working collaboratively
• Cytech Level 2 bicycle mechanics training or equivalent would be ideal but not essential.
• To be able to work as part of a team, collaborating with the Zoomo teams worldwide
• Strong communication and interpersonal skills
• Has a driving licence and / or valid CBT